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Privacy Notice and Disclosure

Privacy Notice and Disclosure

Click here for Privacy Statement

Cornerstone Community Federal Credit Union
6485 S. Transit Road | Lockport, NY 14095
Phone: (716) 434-2290 | Fax: (716) 434-8297

Cornerstone Community Federal Credit Union, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our credit union’s privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

If after reading this notice you have questions, please contact us at:

(716) 434-2290 or 1-800-488-6481

or write to:

Auditing/Compliance
Cornerstone Community Federal Credit Union
P.O. Box 830
Lockport, NY 14095-0830

Information We Collect About You
We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications and other forms
Information about your transactions with us or others
Information we receive from a consumer reporting agency
Information obtained when verifying the information you provide on an application or other forms (this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions)

We may disclose all of the information we collect, as described above, as permitted by law.

Parties Who Receive Information From Us
We may disclose nonpublic personal information about you to the following types of third parties:
Financial service providers, such as insurance companies and mortgage service companies
Non financial companies, such as consumer reporting agencies, data processors, check/share draft printers, financial statement publishers/printers, plastic card processors, direct marketers and government agencies

Disclosure of Information to Parties That Provide Services to Us
In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements so that we may provide members competitive products and services. We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.

Disclosure of Information About Former Members
If your membership with Cornerstone Community Federal Credit Union is terminated, we will not share information we have collected about you, except as may be permitted or required by law.

How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

What Members Can Do to Help
Cornerstone Community Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.

Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.

Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.

Let us know if you have questions. Please do not hesitate to call us – we are here to serve you!

©CUNA Mutual Group, 2000, 2001 (24534) 03/28/01 23375

1-800-488-6481

CURTIS: 1-800-676-2878

Our Branch Locations

Main Office

6485 S. Transit Road
Lockport, NY 14094
(716) 434-2290
(800) 488-6481

Branch Lobby

Mon.–Thurs. 9 a.m. to 5 p.m.
Friday 9 a.m. to 6 p.m.
Saturday 9 a.m. to 1 p.m.
Drive-up window opens at 8 a.m. Mon.-Fri.
24-hour drive-up ATM

Lockport

55 Stevens St.
Lockport, NY 14094
(716) 434-2290

Branch Lobby

Mon.- Fri. 9 a.m. to 5 p.m.
Drive-up window opens at 9 a.m. Mon.-Fri.
24-hour drive-up ATM

 

Middleport

5 State St.
Middleport, NY 14105
(716) 735-7004

Branch Lobby

Mon. – Fri. 9 a.m. to 5 p.m.
Drive-up window opens at 9 a.m. Mon.-Fri.
24-hour drive-up ATM

 

Niagara Falls

4255 Witmer Road
Niagara Falls, NY  14305
(716) 754-2950

Branch Lobby

Mon.- Fri. 9 a.m. to 5 p.m.
Drive-up window opens at 9 a.m. Mon.-Fri.
24-hour walk-up ATM

North Tonawanda

107 Main St.
North Tonawanda, NY 14120
(716) 694-0295

Branch Lobby

Mon. – Fri. 9 a.m. to 5 p.m.
Drive-up window opens at 9 a.m. Mon.-Fri.
24-hour walk-up ATM

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Non-Cornerstone Community Federal Union links are provided as a service to members and are not owned or controlled by Cornerstone Community Federal Credit Union. If the member chooses to leave the credit union's site and link to an alternative site not operated by the credit union; the credit union is not responsible for the content on the alternative site. Cornerstone Community Federal Credit Union is not endorsing or guaranteeing the products, information, or recommendations provided by linked sites and is not liable for any failure of products or services advertised on those sites. Linked sites privacy and security policies may be different than those practiced by Cornerstone Community Federal Credit Union and may be less secure than the Cornerstone Community Federal Credit Union website.

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If you are using a screen reader or other auxiliary aid and are having problems using this website, please call us at 716-434-2290 for assistance. All products, services and information available on this website are also available at our physical branches, where we would be happy to assist you further.